20 yearsfixing how businesses actually run
Italy, the UK, now Australiaacross retail, wholesale and logistics
Spreadsheets out, systems inand the busywork automated
Diagnosis to go-liveone person, start to finish
Somewhere in your business, one overworked spreadsheet is holding everything together. I fix the processes, systems and integrations behind it, so the work stops living in spreadsheets and people's heads.
6Panicking
These are the problems businesses bring me in for, from data typed into three systems to an ERP project that's gone sideways. Each card shows how I'd fix it.
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I watch how your operation runs, then design the fix and see it through to go-live myself.
Something isn't working, and you can't say what. I map how work moves through your business and systems, find where time and money leak, and hand you a plan that says what to fix first.
Microsoft Dynamics Business Central, D365 Finance & Operations and NAV, set up around your stock, warehousing, purchasing and finance. I've supported more than 60 companies' Dynamics setups, so I know where they go wrong.
ERP, online store, warehouse, transport: I define the interfaces and field mappings between them and test them end to end. I read the code with your developers, and I build the smaller integrations myself.
Reports pull straight from your systems, so your team skips the week of copy and paste at month-end. A reconciliation screen shows you a mismatch the day it happens. I set up the dashboards and build the smaller reports myself.
Your fractional head of business systems: the roadmap, the budget, the vendors and the partners who build for you. I keep projects on track and small problems small, for a few days a month instead of a full-time salary.
Four steps from “only Dave knows how it works” to “huh, that was easy.”
A video call about the job that eats your week. If I'm not the right person for it, I'll tell you on the call.
I spend time with the people doing the work and follow a real order through your systems. You get a written list of fixes, biggest payoff first.
I design the changes and test them with your team before anything goes live. The smaller builds I do myself. On bigger ones I work alongside your developers or an external partner and keep the project on track.
Call me when something new comes up, or keep me on as your systems lead, and I'll fix the next problem before anyone builds a spreadsheet around it.
Australia-wide
Hands-on
Made in Italy
I started in 2005 in the IT team at Dolce & Gabbana in Milan, then moved to London to learn English and spent the next seven years inside Microsoft Dynamics: supporting more than 60 companies at a Microsoft Gold Partner, running global systems for Finlays and reshaping Sofa.com's ERP around its warehouse and deliveries. In Australia I led client projects at VML, then connected Centurion's transport systems to its new ERP.
One day I'm going through the month-end numbers with a CFO, the next I'm on the warehouse floor watching how orders get picked. If something you've asked for won't save anyone time, I'll tell you before you spend money on it.
ERP partner, agency or IT provider? I also work alongside delivery teams as the business-side lead, as I did for clients at VML.
My full career history on LinkedInWhat changed at each place I've worked, from luxury fashion in Milan to logistics in Perth.
Sofa.com brought me in to get more out of Microsoft Dynamics across the warehouse, deliveries and finance. I mapped those processes end to end, agreed priorities with the CEO, then delivered the changes one by one, including SMS delivery alerts sent straight from the ERP.
Centurion was moving its invoicing off an old in-house system. I mapped how finance worked and tested the new platform with the people using it every day. Then I designed a screen that shows when invoices don't match between systems.
As Business Systems Manager reporting to the CFO, I built a common core Dynamics NAV system, so each new office went live on something already built.
I took VML's client projects from the first workshop to launch, for clients including Nestlé, Costa Group and Brisbane's South Bank.
Four years in the IT team, from the manufacturing ERP through to warehousing and logistics integration. It's where I learnt how goods move through a business.
Tell me where your team loses time. The first call is free and takes half an hour.
Start a conversationEvenings and weekends I design and build my own apps, start to finish: product, design, code, database and AI. They run my own household first. Have a play, then take the tour.
Dinner, together. Save recipes from anywhere, plan the week, shop from one list.
Beef & red lentil curry
Save the places you keep sending each other, rate them together, and actually go.
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Grow your business, grow your garden. Finish your work and the plants thrive. Skip it and they wilt.
Hi, I'm Pip. Finish a task and watch the room grow.
20 seeds
Tap anything that sounds familiar and it goes into your note. Add whatever else you want me to know, then send it by email or WhatsApp.
